Gaming is for fun — not stress relief. mm99 believes every player has the right to enjoy gaming in a healthy and safe way. That's why we're committed to providing the tools and opportunities for responsible gaming.
Responsible gaming means enjoying gaming as a form of entertainment — not treating it as a source of income or a way to solve problems. At mm99, we want every player to know their limits, make informed decisions, and feel empowered to take a break when needed.
Responsible gaming comes down to three things: knowing your budget, respecting your time limits, and not playing when you're under stress. mm99 provides a range of tools and features to help users with all three. As long as gaming stays fun, it stays worthwhile — keeping that in mind goes a long way.
Online gaming is growing rapidly in Bangladesh, and with that growth comes an increased risk of addiction. At mm99, responsible gaming goes beyond policy compliance — we are genuinely committed to protecting the wellbeing of our users.
Keep in mind: Gaming is a form of entertainment. Placing bigger bets to try to recover losses is never the right call. mm99 is always here for you.
We don't always notice when gaming shifts from fun to a problem. If you're experiencing any of the signs below, it's important to take them seriously and seek help promptly:
Warning: If two or more of the above signs appear regularly, they may be early indicators of a gaming addiction. Use mm99's self-exclusion tool or speak with a counselor.
Ask yourself the following questions. If you answer "yes" to most of them, it's time to take a serious look at your gaming habits:
Do you play beyond your planned time or budget?
Has gaming damaged your relationships with family or friends?
Have you played during work hours or at the expense of your sleep?
After a loss, have you bet more in an attempt to win your money back?
Have you tried to stop gaming but failed?
Have you borrowed money from others to fund your gaming?
Are you using gaming as a way to cope with stress or emotional discomfort?
If you answered "Yes" to more than 3 questions, set limits through your mm99 account settings or reach out to our support team. Asking for help is not a weakness — it is the smart thing to do.
The most effective way to game responsibly at mm99 is to set a budget before you start. Only spend what you can afford to lose without it affecting your day-to-day life.
| Limit Type | Description | Benefits |
|---|---|---|
| Daily Deposit Limit | Maximum daily deposit amount in BDT | Active |
| Weekly Budget Limit | Set a weekly total spending limit | Active |
| Monthly Loss Limit | Maximum amount you can lose in a month | Active |
| Session Budget | Auto-stops after spending a set amount in a single session | Active |
Time is just as valuable as money. To help you avoid spending too long on mm99, you can set a session timer and reminders. Here are some practical tips to support responsible gaming:
When you use the "Daily Time Limit" feature on the mm99 app, the platform will automatically log you out once the set time is reached. It's an effective way to keep your gaming habits in check.
Sometimes a longer break is the best solution. With mm99's self-exclusion feature, you can temporarily or permanently suspend your own account. During this period, no login, deposit, or gaming activity will be possible.
Log in to the mm99 app or website, go to "Account Settings", and open the "Responsible Gaming" tab.
Select the "Self-Exclusion" option and choose how long you'd like to take a break.
Confirm via OTP or email verification. Your account will be deactivated for the specified period immediately.
If you need professional support during your exclusion period, reach out to us at [email protected].
Important: Do not attempt to open a new account while self-exclusion is active. mm99 will immediately close any such account upon detection.
Mm99 strictly prohibits anyone under 18 from participating on the gaming platform. Age verification is mandatory at registration, and any account suspected of being unverified is investigated.
For Parents: If you suspect your child has created an account on mm99 or any other gaming platform, contact us immediately at [email protected]. We will take action within 24 hours.
Gaming addiction is a recognized mental health condition. Don't try to face it alone — seek professional help. The mm99 support team is always here for you.
Our dedicated team is available 24 hours a day, 7 days a week for any responsible gaming support you need.
[email protected]
Log in to the mm99 platform and get instant support via live chat. Our trained representatives will listen to your concerns with complete confidentiality.
Remember — asking for help is a sign of strength. If you feel gaming is affecting your life, take action today. mm99 wants to see you healthy and happy.
Use our tools to keep your gaming experience safe and enjoyable
Set daily, weekly, and monthly deposit limits. If you approach your limit, mm99 will automatically alert you and block any further transactions.
Set a session time limit before you start playing. You'll receive a pop-up notification when the time is up, with an auto-logout if needed.
You can temporarily or permanently close your account at any time. No promotional emails will be sent during your break.
Set a limit on how much you can lose before you're unable to continue playing. This protects you from chasing losses.
View your complete gaming and transaction history for the past 30, 60, or 90 days from your account. It's a great way to understand your own habits.
At regular intervals, you'll see a reminder on screen asking "How long have you been playing?" This keeps you aware and helps you avoid excessive play.
Answers to the Most Frequently Asked Questions About Responsible Gaming
We want you to play for fun, stay safe, and take a break when you need one. mm99 will always be here for you — in the game and whenever you need support.